We only provide DNS A records to point to our SIP proxies. sip.commpeak.com will provide different results based on GeoIP lookup.
CommPeak Dialer
Predictive auto dialing system
Popular Articles
-
PBX Instances
0 Minutes
1 Like
1280 Views
-
Configuring Outbound Caller IDs
0 Minutes
0 Likes
876 Views
-
Editing an Agent Name
0 Minutes
1 Like
785 Views
-
Adding Devices and Users
0 Minutes
2 Likes
651 Views
-
How to Transfer Calls in PBX
0 Minutes
0 Likes
593 Views
-
How to Blacklist an Incoming Number
0 Minutes
0 Likes
433 Views
-
How to Configure Inbound Call Routes in PBX
0 Minutes
0 Likes
753 Views
-
How to Create a Queue in PBX
0 Minutes
1 Like
535 Views
-
Why You Need Call Forwarding to VoiceMail
0 Minutes
0 Likes
256 Views
-
Click2Call Overview
0 Minutes
1 Like
1468 Views
-
CommPeak Click2Call Extension
1 Minute
4 Likes
1128 Views
-
Click2Call Information for CRM Developers
0 Minutes
0 Likes
475 Views
Cloud PBX Articles
Getting Started
Configuring Incoming Call Flow
FAQ
Do you support DNS SRV record?
Do I have to manage load-balancing or failover across multiple IP addresses?
CommPeak utilizes a virtual IP at each of its POPs for high availability. However, in case the entire local network (AS network) goes down, it may be useful to use multiple POPs for higher redundancy.
What dialing method should I use when sending calls?
CommPeak accepts E.164, for example: 14087658080, 442074938000.
Is Asterisk supported?
Any SIP compatible software or hardware is supported including Asterisk, FreeSWITCH, OpenSIPS, Snom, Linksys, 3CX, FreePBX, Trixbox, Cisco, eyeBeam, Bria, Zoiper, and many more.
What are CommPeak's SIP proxy addresses?
CommPeak has a large network of globally distributed POPs. We recommend making a ping test from your own network where the media servers are located to find the closest POP to your network:
- useast.sip.commpeak.com
- uswest.sip.commpeak.com
- br.sip.commpeak.com
- au.sip.commpeak.com
- sg.sip.commpeak.com
- tw.sip.commpeak.com
- eu1.sip.commpeak.com
- eu2.sip.commpeak.com
- za.sip.commpeak.com
- hkg.sip.commpeak.com
You can always use sip.commpeak.com which will attempt to determine the POP that is closest to you.
Due to technical limitations, it will not always return the best results for you. We are aware that not all SIP proxies support the DNS-based configuration of peers, which is why we will notify you via email in case we plan to change an IP address for a POP. However, we strongly advise using DNS-based configuration if possible.
Do you support any SIP TLS/SRTP encryption methods?
CommPeak currently supports SIP TLS and SRTP.
Where is my traffic sent to?
CommPeak SIP Termination is a proxy service. We do not absorb media. Your media is routed directly to the closest demarcation point of the carriers.